Source Of Sustainable Competitive Advantage Research Articles

Affecting and Success factors to implement Total Quality Management in Industries

Total quality management (TQM) is an integrated management philosophy aimed at continuously improving the quality of products and processes to achieve better customer satisfaction. It has been accepted by managers and quality practitioners as a change management quality approach and plays a vital role in the development of management practices. TQM is an approach to improve effectiveness, flexibility, and competitiveness of a business to meet customers' requirements, as a source of sustainable competitive advantage, as a source of attaining excellence, creating a right first-time attitude, acquiring efficient business solutions, and delighting customers and suppliers [2].. Key Words: TQM, Dimensions, implementation, tools and techniques

Human Resource Management Through Artificial Intelligence Model in the Healthcare

The increasing complexity of the healthcare industry necessitates the recognition of human resources as a primary sustainable source of competitive advantage within healthcare management systems. This significance is magnified when healthcare professionals, physicians and nurses are considered. When human resource management (HRM) is discussed, it must be acknowledged that personnel are not devoid of emotions. The fostering of a healthy and sustainable working atmosphere is considered a critical responsibility by professional managers. In this research, a novel human resource management model is presented, which is based on AI: machine learning within the healthcare context. A deep learning model architecture based on CNN has been designed and optimized, which is trained in two scenarios through four datasets and also customized for the target hospital. The 92% accuracy is the power of the model in the recognition. The effectiveness of the model is assessed by curating a new dataset consisting of facial images of hospital professional staff displaying eight emotions: happiness, contempt, anger, sadness, disgust, fear, surprise, and neutrality. According to the post-implementation survey findings, the model has a positive impact on human resource management and enhances staff performance, making it suitable for modern and critical organizations such as hospitals and health canters. In the healthcare domain, effective communication is deemed essential for interactions with patients, as emotions play a significant role. Emotion recognition in human resource management has a profound impact not only on optimal work output but also on the relationships among personnel, clients, and the entire managed team.

SUFFICIENCY OF HUMAN CAPITAL IN SME: EVOLUTION OF SUSTAINABLE COMPETITIVE ADVANTAGE

Objective: This research aimed to explore the concept of sustainable competitive advantage concept in small medium-sized enterprise (SME) with collaborative capability and entrepreneur resilience as a mediating variable. It examined the relationship between human capital owned by entrepreneurs and sustainable competitive advantage with a focus on the woven sector, one of the largest tourism-supporting sectors in Bali.   Method: entrprenereurs of SMEs in Bali, Indonesia completed 333 surveys, with each construct measured using an adopted and modified scale from existing studies. Additional analyses were performed on the collected data using partial least square structural equation modelling (PLS_SEM) software. These analyses included regression, factor analysis, structural equation modelling with the boostrapping technique, reliability, validity, mediation and model fit indicates.   Result: The results showed that the human capital of the entrepreneurs, which consisted of education and experience, cannot be a source of sustainable competitive advantage in SME due to low education levels and minimal experience in managing businesses. On the other hand, collaborative capability is one of capabilities needed to achieve sustainable competitive advantage because it helps overcome resource limitations and internal capability by collaborating with external parties. Furthermore, another dynamic capability needed is entrepreneur resilience which can help in dealing with environmental turbulence. This research further supports this assertion by showing a full mediation relationship, implying that the human capital of entrepreneurs is insufficient for SME to attain sustainable competitive advantage, necessitating collaborative capability and entrepreneur resilience as a mediating factor to achieve this objective.

Entrepreneurs' dynamic managerial capabilities as a source of sustained competitive advantage for small and medium enterprises

Entrepreneurs' dynamic managerial capabilities as a source of sustained competitive advantage for small and medium enterprises

Understanding talent management as a theory-driven field: a scoping review

Purpose Emphasizing the increasing role of talent management (TM) as a global phenomenon and a source of sustainable competitive advantage for organizations, this study aims to present a scoping review of empirical literature on TM, examining the transition of TM from a phenomenon-driven to a theory-driven field. Design/methodology/approach Using a scoping review, this study analyzed 200 empirical studies published between 2010 and 2023 on TM. Findings The results indicate that TM is extensively studied in nationally operated, large, private, engineering-led organizations in Anglo-Saxon countries. The study highlights the necessity for more empirical studies and statistically robust evidence to establish the effectiveness of TM. Research limitations/implications This review intends to provide a vision and direction for future researchers, guiding TM towards becoming a theory-driven field characterized by widely accepted theoretical frameworks and research designs. Practical implications The findings of this study may not be generalizable to other types of organizations or cultural contexts, as it primarily focused on large private engineering-led organizations in Anglo-Saxon countries. Originality/value This paper offers a comprehensive view of the definitions, contextualization, conceptualization, frameworks, practices, processes and under-explored areas of TM, which are essential for its development as a discipline.

Impact of Employee Job Satisfaction on Organization Performance Case of MOJO Cable and Wire Factory

It is believed that in the current dynamic business environment human resources is a potential source of sustained competitive advantage. Thus, creating employee job satisfaction in the workplace is a concept that should be focused while improving organizational performance. The purpose of this study is to explore the impact of employee job satisfaction on organizational performance regarding MOJO cable and wire factory. Accordingly, the researcher used five determinants of job satisfaction, namely remuneration, working environment, supervision, promotion and teamwork as independent variables and organizational performance as dependent variable. Whereas, the evaluation of the effectiveness of these independent variables practices was done through a 5-point Likert scale questionnaire. Data were collected through closed-ended structured questionnaires from the sample of 136 permanent employees through simple random method of sampling selected from the factory. However, out of 136 respondents 135 (99.26%) questionnaire was obtained valid. Consequently, Data were analyzed using descriptive and inferential statistics with the aid of Statistical Packages for Social Scientists (SPSS) version 26. However primarily Cronbach Alpha formula was used to measure the internal consistency of the questionnaire items. And, the result suggested that all the pilot variables have the crobach’s alpha value greater than 0.7 and this revealed that all the variables were reliable. Moreover, the findings from Pearson correlation articulated that there were a significant and positive relationship between each independent variables and organizational performance, and this approved that all the hypothesis test was accepted. In addition, the result of multiple regression analysis suggested that the total correlation of all independent variable to dependent variable was 0.895. Moreover, the study validated that among the five variables of job satisfaction, remuneration and promotion have a significant impact on increasing organizational performance. Therefore, it’s forwarded for the top management of the mojo cable and wire factory to improve the above variables.

Flexible labour policies as competitive advantage

The emergence of the Covid-19 pandemic and the constant changes in the expectations and needs of employees have accelerated the implementation of labour flexibility policies by companies. Currently, there is some uncertainty in the literature about the real benefits of adopting these policies, hence the relevance of this research, which aims to assess whether they represent a source of sustainable competitive advantage. This research used a qualitative approach involving in-depth interviews with human resource managers to analyse the impact of labour flexibility policies on a firm's competitive advantage using the VRIO framework. The study found that while employees view labour flexibility as beneficial to their work-life balance and job satisfaction, from the perspective of firms, these policies may be valuable but do not provide a distinct competitive advantage. Consequently, companies need to consider these policies when developing strategies to maintain their competitiveness and market position.

The Role of Human Resources Management in Sustainable Competitive Advantage

This paper explores the role of human resources as it relates to the sustainability of an organizations competitive advantage. The paper begins with defining human resources and providing explanations of the terms as it relates to human resources. Human resources has two main concepts that are used, sometimes, interchangeably: human capital resource and human resource practices. Therefore, it was important here to define which tenet could serve as source of sustainable competitive advantage using the VRIO Framework. Researchers differ in their opinion of whether human resources can serve as a source of sustainable competitive advantage. This paper will propose a contention that it may be possible for both tenets of human resources to work together to serve as a source of sustainable competitive advantage.

INTRODUCTION OF DIGITAL PLATFORMS BY INDUSTRIAL COMPANIES AS A SOURCE OF COMPETITIVE ADVANTAGES

This paper examines the impact of digital platforms on the development of industrial companies, their role for the development and formation of sustainable competitive advantages by industrial enterprises. It is investigated how digital platforms affect efficiency and what negative network effects industrial companies experience. As a method of empirical research, the case method of eight Russian industrial companies is used, the number of which varies from 38 to 996 people. All the industrial companies included in the sample have been working on digital platforms for more than 5 years. The results of the study were the conclusions that digital platforms are used as an opportunity to enter foreign markets only by small industrial companies, large and medium-sized companies use other sources of internationalisation; digital platforms are not used as a source of innovative development. Digital platforms serve as an ecosystem to create a better offer for customers. Digital platforms are also a source of sustainable competitive advantages due to the formation of relationships with partners and obtaining information about consumers and markets.

Effective Role of Human Resource Management Policies Within Marketing Organization: The Impact on Business and Marketing Strategy Implementation

Purpose: The purpose of this study is to examine the effective role of human resource management (HRM) policies within marketing organizations and their impact on business and marketing strategy implementation.   Theoretical framework: The study will be based on the resource-based view of the firm, which posits that a firms resources and capabilities can be a source of sustainable competitive advantage.   Design/methodology/approach: The study will use a quantitative research design, collecting data through surveys administered to employees and managers within marketing organizations. Data will be analyzed using statistical techniques to identify relationships between HRM policies and business and marketing strategy implementation.   Findings: The findings of the study will provide insights into the impact of HRM policies on business and marketing strategy implementation and identify specific HRM practices that are associated with better performance outcomes. The major findings of this study are that the HRM policies improve the growth of a business and deliver quality work to the customers by understanding the external and internal affairs. The HRM policies improve the growth of a business and deliver quality work to the customers by understanding the external and internal affairs.   Research, practical and social implications: The results of the study will have implications for practitioners, as they will provide guidance on how to design and implement effective HRM policies within marketing organizations. Additionally, the study will contribute to the broader understanding of the role of HRM in organizational performance.   Originality/value: This study will be among those to examine the role of HRM policies in marketing organizations, providing new insights into how these policies can be leveraged to improve organizational performance.

Sources of sustainable competitive advantage and direction of development: a study on pharmaceutical SMEs

To cope, preserve market position, and achieve sustainable competitive advantage (SCA), companies should put operations strategy into action systematically and coherently. In this vein, the purpose of this study is to evaluate small and medium-sized (SME) pharmaceutical firms in southern Vietnam considering their current strategic orientation, development path, and sustanability of competitive advantage. The method used in this research is Sense and Respond (S&R), supported with combination of different tools. The data has been gathered from six companies utilizing two questionnaires: “Manufacturing strategy index (MSI)” and “S&R”. The results show that, all case companies act as Analyzer both in the past and in the future when employing operations strategy. In all case companies, quality found to be the most important competitive priority in the past and future, and the main source of competitive advantage. Furthermore, spearhead technology and knowledge (T&K) found to be the main source of risk in operations strategy and SCA. The Weak Market Test demonstrates that the research results are consistent with the actual situations of the case companies. The research concludes that S&R method works well in evaluating the operative SCA of pharmaceutical SMEs.

The relations between dynamic capabilities and core competencies. The case study of Uzdrowisko Ciechocinek S.A.

This article addresses the relationship between dynamic capabilities and core competencies of companies. Both categories are among the most popular and practical issues in management science, fitting into the resource-based view of the firm. They should be consciously worked out in the company and both have the potential to become sources of sustainable competitive advantages. Despite a good study of the two issues in the literature, little attention has been paid to their relationship. The author has attempted to do so believing that it will contribute to further empirical research. A case study of a leading Polish sanatorium company, Uzdrowisko Ciechocinek S.A., which is in the process of permanent and purposeful organizational changes, was used. The results obtained illustrate the positive relationship between the variables used in the study.

The effect of innovation orientation on firm performance: evidence from micro and small manufacturing firms in selected towns of Awi Zone, Ethiopia

Innovation in micro and small enterprises is widely regarded as one of the most important sources of sustainable competitive advantage with an embedded purpose of performance improvement in an increasingly changing environment. This study aimed to examine the effect of innovation on the performance of micro and small manufacturing firms in selected towns of Awi Zone, Amhara, Ethiopia. The target population of the study was 643 micro and small manufacturing firms in Injibara, Dangila, and Tilili; a number provided by Awi zone enterprise development office data during 2021. Data were drawn from a sample of 247 manufacturing firms using cross-sectional primary data collected from wood and metal manufacturing firms in selected towns of Awi Zone. The study adopted descriptive and explanatory designs and used correlation and multiple linear regression analysis to estimate the effect of innovation on firm performance. The regression results revealed that product, process, marketing and organizational innovation were positively and significantly related to firm performance, while product innovation was found to have a strong positive effect on the dependent variable firm performance followed by process and organizational innovation, respectively. However, a weak statistical relationship was reported between marketing innovation and the performance of manufacturing firms than other variables. Hence, firms which have a strong orientation towards product, process, organizational and marketing innovation have better performance in manufacturing firms in the study area.

Improving the company’s image through the use of an operational strategic image management framework

In order to continuously improve the competitiveness of the enterprise through the use of non-tangible assets, the paper discusses and proposes an operational framework for the strategic image management, which comprises three levels and is based on four steps aimed at strengthening and improving the company’s image so that the enterprise’s non-tangible assets serve as a source of sustainable competitive advantage. By going through all the stages, beginning with determining and defining the company’s identity and ending with its continuous improvement, the image of the company is enhanced, strengthened, and communicated in a way that gives it both short and long-term competitive advantages.

Feasibility Study of Student Financing Startup Company for BRI Ventures Investments Study Case of: “Company A”

The problem faced by BRI Venture is to determine the feasibility of investing in Company A, a start-up in the student financing market in Indonesia. The valuation of start-ups in Indonesia is difficult, making it challenging for BRI Venture to assess the viability of the investment. This study aims to provide a comprehensive analysis of the factors affecting Company A’s business, both internally and externally, in order to make an informed investment decision. The study focuses on three key research objectives: (1) to examine the macroeconomic and industry impact on Company A’s business by using Porter’s Five Forces model, PESTLE model, and market sizing; (2) to examine the internal aspects impacting Company A’s business by using the VRIO model; and (3) to determine the valuation of Company A by using the DCF and relative valuation methods. The findings of the study reveal that the Indonesian student financing market presents both opportunities and challenges. The PESTEL analysis highlights the increasing demand for student loans in Indonesia, creating growth opportunities for the industry. However, the Five Porter framework analysis highlights the intense competition, strong buyer bargaining power, and weak supplier bargaining power, which may make it difficult for new entrants to succeed. The VRIO Framework analysis suggests that Company A has a number of sources of sustained competitive advantage, including adaptable repayment terms, technological capabilities, and market position, indicating that Company A’s internal situation is strong. The Absolute Valuation and Relative Valuation results indicate that Company A valuation is between $59 million and $73 million. In conclusion, while the Indonesian student financing market presents a growth opportunity, BRI Venture must carefully consider the challenges and competition in the market before making an investment in Company A. The internal analysis of Company A suggests that it has a strong position in the market, with a range of assets and competencies that can offer a sustainable competitive advantage. The valuation results provide a range of potential equity stake that BRI Venture could ask for if an investment in Company A is made.

Entrepreneurs’ Dynamic Managerial Capabilities as a Source of Sustained Competitive Advantage for Small and Medium Enterprises

Entrepreneurs’ Dynamic Managerial Capabilities as a Source of Sustained Competitive Advantage for Small and Medium Enterprises

Knowledge management implications to the financial performance

Knowledge and effective knowledge management are critical sources of sustainable competitive advantage. Literature reveals that knowledge management positively impacts the overall company performance. For this reason, many companies strive to improve their knowledge management capabilities to enhance their organizational performance. Many studies have confirmed the direct positive influence that knowledge management resources and capabilities can have on corporate financial performance. This paper’s research focuses on evaluating the impact of knowledge management capability on the financial performance of a company sample from Bosnia and Herzegovina in sectors with high levels of knowledge. Research findings revealed a positive relationship between knowledge management capabilities and financial performance, specifically between knowledge creation and application and the financial performance of companies.

Identifying and Prioritizing Service Compensation Factors Influencing Nurses’ Motivation: Application of Hybrid Fuzzy DEMATEL-BWM Method

Human resources are a key source of sustainable competitive advantage and are considered as one of the substantial factors for an organization’s success. No organization can survive without its human resources. Understanding employees’ needs, desires, and satisfaction is essential. Organizational managers consider financial and non-financial compensation for employees’ service. There is a need for a practical look at the field of nursing service compensation, especially in the healthcare system. In this study, the factors affecting nursing service compensation in the selected private hospitals in Iran were initially identified and confirmed using the exploratory and confirmatory factor analyses. The three major factors are empowerment components, organizational components, and financial components. Then, the driver factors (causes) and dependent factors (effects) in the nursing service compensation system were investigated and their relationships were determined using the fuzzy DEMATEL technique. Finally, these factors were ranked using the best–worst (BWM) method. The results of BWM indicate that financial components gained the top-ranked, followed by organizational components, and empowerment components.

Teach well, learn better - Customer involvement and new product performance in B2B markets: The role of desorptive and absorptive capacity

Customer involvement has received significant attention in the B2B relationship literature and is identified as an undeniable source of sustainable competitive advantage for manufacturing industries. Our study extends this research stream and re-examines the relationship between customer involvement and new product performance, employing the dynamic capability perspective. We hypothesise the moderating effects of absorptive and desorptive capacity on the relationship between customer involvement and new product performance. A survey of 225 high-tech Iranian manufacturing firms is used to test our research hypotheses. The research findings reveal the existence of an inverted U-shaped relationship between customer involvement and new product performance. Our findings also confirm the complementary effects of absorptive and desorptive capacity and suggest when, and under what levels of these two dynamic capabilities, involving key customers in new product development projects could be a successful strategy for developer firms.

Exploring the Role of Context in Management Innovation Generation: A Case Study of a Pakistani Business Firm

Management innovation is an important source of sustained competitive advantage because of its context-specific nature. The current research contributes towards advancing an indigenous management innovation theory in the context of Pakistan.  Previously, many studies have been conducted to build this theory in the context of developed economies. The current study draws mainly on institutional perspective. It explores how several individual and organizational contextual factors enable a business firm to implement a portfolio of new management practices to manage innovation in the textile sector. Data were collected through semi-structured interviews. It resulted in exploring three contextual factors which remain critical to produce specific management innovations imperative for a company’s success. The findings allow the construction of propositions through encouraging future research. The implications for management theory and practice are also provided.